One glimpse at the headlines and it’s pretty clear that cybercrime is huge right now. And it’s growing, so it’s no wonder businesses are so focused on boosting their cyber defences.
One of the proven recommended ways to add an extra layer of security is with two-factor authentication (2FA), also known as multi-factor authentication. In fact, it’s one of the key strategies identified for stopping cybercriminals in their tracks.
What is two-factor authentication?
- It’s universal. Any mobile device can receive an OTP in real-time, independent of device and operating system.
- It builds trust and confidence. By showing your customers that you’re doing what you can to protect them, you’ll earn their trust.
- It protects internal information. 2FA isn’t just for your customers. Using 2FA can improve security for important internal documents, files, software, passwords and sensitive information, which helps protect your business from ex-employees or scammers.
- It automates tasks like password resets. Free up your customer service team’s time from pesky ‘password reset’ calls. Instead of customers calling in to verify their identity before resetting a password, set up 2FA to do the job.
And one of the easiest ways to enable 2FA? Using SMS messages to send an OTP.
